Privacy Policy

At Aubergines Lab, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your data.

By using our website or subscribing to our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect various types of information when you interact with our website and services, which may include:

• Personal Information: When you register for an account, subscribe to our services, or contact us, we may collect personal details, including:
  • Name
  • Email address
  • Billing information (e.g., credit card details, billing address)
  • Payment history
  • Contact details
• Automatically Collected Information: When you access our website, we may collect certain information automatically, such as:
  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Browsing actions and patterns, such as pages viewed, links clicked, and session durations (via cookies, web beacons, etc.)
• Communication Information: If you contact us via email or other communication methods, we may retain those communications for record-keeping and to assist in addressing any inquiries or issues.

2. How We Use Your Information

We use the information we collect for a variety of purposes, including:

• Service Provision: To provide, maintain, and improve our services, process your transactions, manage your account, and communicate with you.
• Billing and Payments: To process payments, manage subscriptions, and ensure proper billing practices.
• Customer Support: To respond to inquiries, troubleshoot problems, and offer assistance with your account or service.
• Marketing and Updates: To send you service-related updates, promotional offers, newsletters, and other information that may be relevant to you. You can opt out of marketing emails at any time by following the “unsubscribe” link in those emails.
• Analytics: To monitor and analyze trends, usage, and activities in connection with our website and services in order to enhance the user experience.
• Security and Legal Compliance: To detect, prevent, or investigate fraud, security breaches, and other potential threats, and to comply with legal obligations.

3. How We Share Your Information

We respect your privacy and will not sell, rent, or share your personal information with third parties except as described below:

• Service Providers: We may share your information with trusted third-party service providers who assist in operating our website, processing payments, conducting analytics, or delivering email campaigns. These providers have access to your personal information only to perform their services on our behalf and are bound by strict confidentiality agreements.
• Legal Requirements: We may disclose your information to comply with a legal obligation, such as responding to a subpoena, court order, or other legal processes, or to protect the rights, property, or safety of www.aubergineslab.com, its users, or the public.
• Business Transfers: If www.aubergineslab.com is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you if this occurs and explain any choices you may have regarding your information.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences, track user trends, and improve our services.

• Types of Cookies:
  • Essential Cookies: These are necessary for the proper functioning of the website, such as for managing user sessions and enabling access to secure areas.
  • Performance Cookies: These help us understand how users interact with the website by collecting anonymous usage data.
  • Targeting Cookies: These may be used to deliver relevant advertisements and track the effectiveness of marketing campaigns.

You can control the use of cookies via your browser settings. However, if you disable cookies, some features of our website may not function properly.

5. Data Retention

We retain your personal information for as long as necessary to provide you with the services you’ve subscribed to, comply with legal obligations, resolve disputes, and enforce our agreements. When your personal data is no longer needed for these purposes, we will securely delete or anonymize it.

6. Your Data Rights

You have certain rights regarding your personal information, depending on your location and applicable laws. These may include:

• Access and Correction: You have the right to access and request a copy of the personal information we hold about you and request corrections if there are inaccuracies.
• Data Portability: You may request that we provide you with your personal data in a structured, commonly used, and machine-readable format.
• Deletion: You have the right to request the deletion of your personal information, subject to certain legal or contractual restrictions.
• Objection and Restriction: You may object to our processing of your personal information or request that we restrict certain processing activities.
• Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at contact@aubergineslab.com. We will respond to your request in accordance with applicable laws.

7. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include physical, technical, and administrative safeguards. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

8. International Data Transfers

If you are accessing our services from outside The Netherlands, your data may be transferred to, stored, and processed in a country where data protection laws differ from those in your jurisdiction. By using our services, you consent to such data transfers.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child, we will take steps to delete that information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page, and the updated policy will take effect upon posting. We encourage you to review this page regularly to stay informed about how we protect your personal information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at:

• Email: contact@aubergineslab.com
• Mailing Address: Graaf Willemlaan 12, 1181 EG, Amstelveen, North Holland, The Netherlands

 

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.